Privacy Policy

This policy explains what personal data EGE Turkish Restaurant ("EGE", "we") handles when you visit egerestaurantbali.com, book a table or get in touch, and the choices you have.

Who we are

EGE Turkish Restaurant, Jl. Pantai Berawa No.51, Berawa, Kec. Kuta Utara, Kabupaten Badung, Bali 80361. For anything about your data, write to us at info@egerestaurantbali.com.

When you browse the site

Like any website, our hosting provider (Hostinger) records technical data in its server logs: your IP address, browser type, the page requested and the time. These logs keep the site running and secure; we do not use them to identify you.

Menu, gallery and blog images are delivered by our content provider, Sanity, which receives your IP address to send them to your browser. Our Contact page shows an embedded Google Map: when it loads, Google receives your IP address and may set its own cookies, as described in Google's Privacy Policy.

Meta Pixel — only if you accept

With your consent, our pages load the Meta Pixel. It tells Meta which of our pages you view and when you tap Book a Table, call or e-mail us, or open our location in Google Maps, together with your IP address, browser details and the cookies listed below. We use this to measure how our Facebook and Instagram ads perform and to show our ads to people likely to be interested in EGE.

If you decline, the Pixel is never loaded and nothing is sent to Meta. For collecting and sending this data, EGE and Meta Platforms Ireland Ltd. are joint controllers; Meta is responsible for what it does with the data afterwards, as described in Meta's Privacy Policy. If you are logged in to Facebook or Instagram, Meta may also recognise you through its own cookies on its sites.

When you book or contact us

Book a Table opens WhatsApp with a message ready to send. Whatever you share with us there, by phone or by e-mail — such as your name, phone number, number of guests, date and time — is used only to handle your reservation or request. WhatsApp is operated by Meta, and its own privacy policy applies to messages sent through it.

Cookies and similar technologies

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Local storage, set by this site

Remembers whether you accepted or declined cookies, so we do not ask on every page.

Kept for: Until you clear your browser data

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Cookie, set by Meta — only if you accept

Tells Meta that visits come from the same browser, so it can measure visits and ad results.

Kept for: 90 days

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Cookie, set by Meta — only if you accept

Records the Facebook or Instagram ad you arrived from, when you arrive from one.

Kept for: 90 days

You can change your choice at any time:

Why we may use your data

• Meta Pixel and its cookies: your consent, which you can withdraw at any time.
• Server logs, image delivery and the map: our legitimate interest in running a working, secure site.
• Reservations and messages: handling the request you made to us.

We handle personal data in line with Indonesia's Personal Data Protection Law (Law No. 27 of 2022) and, for visitors from the European Union or the United Kingdom, the GDPR.

Sharing and international transfers

We do not sell your data. The providers named above — Hostinger, Sanity, Google and Meta — may process it outside Indonesia and outside your own country, including in the European Union and the United States, under their own safeguards.

How long we keep it

Reservation messages and e-mails are kept only as long as needed to handle your booking or request and for a reasonable time after. Meta's cookies expire after 90 days; your cookie choice stays until you clear your browser data.

Your rights

You can ask us to show, correct or delete the personal data we hold about you, object to how we use it, or withdraw your consent. Write to us at info@egerestaurantbali.com. You may also complain to the data protection authority in your country.

Children

Our site is not aimed at children, and we do not knowingly collect their data.

Changes

If this policy changes, we will update it here and change the date at the top.